For us, ICT isn’t just a profession; it’s a way of life and something we all enjoy. The most rewarding part of our job is seeing the work we do making a real difference. Our flexibility enables us to offer tailor-made, cost effective solutions to New Zealand businesses and some of it’s largest schools, yet at the same time we effectively support some of the smallest too. Our most distant customer is in Riyadh, Saudi Arabia, proving that distance isn’t a barrier to quality support.
We have built relationships with some of the world’s best IT focused companies. Dell – leaders in server, desktop and laptop hardware, RM Education – the UK’s leading supplier of Technology based teaching aids, Ruckus – leaders in the wireless space and Apple – that designs, develops and sells consumer electronics, computer software & personal computers. Because of this, we can be very confident that our solutions will work as designed, remain supported and be effective long after implementation. In the unlikely event that something does go wrong, we know we have the support of our partners to enable us to assist you quickly and efficiently.
Due to these relationships, we can be confident that our solutions will work as designed, remain supported and be effective long after implementation. We’ve committed considerable time to automating our systems so we know about potential issues even before you do. Our helpdesk system enables customers to submit requests and receive updates on job progression in a way that suits them, while ensuring no job gets forgotten.
We work to solve problems, rather than working around them and strive to effectively capture our knowledge for future use. This allows our support team to quickly resolve issues without reinventing the wheel. We believe this helps to give educators and learners confidence in the classroom.